COURSE CODE:

CHC52015

Diploma of Community Services

CAREER PATHWAYS:
Case Worker or Manager
Client Service Assessor
Community Services Worker
Family Support Worker
Mental Health Support Worker
Program Coordinator or Manager
Welfare Services Manager

Diploma of Community Services

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Diploma of Community Services

The information provided in the form will be kept in accordance with Australian privacy laws and our Privacy Policy

Dismiss

With this nationally recognised qualification you will develop skills in community services, case management, social housing and mental health care. This course will enable you to manage, coordinate and deliver person centred services to individuals, groups and communities. We have two different streams available for students who wish to specialise in a certain area.

Stream 1: Generalist
With this stream you will gain knowledge and skills vital for working across a range of fields in community services. The key advantage will be learning transferable skills, which will help you work in different community service settings and environments.

Stream 2: Mental Health Stream
This stream focuses on rehabilitation and support for people affected by mental illness, psychiatric disability and mental health promotion and is more suited to students who want to specifically work in the mental health sector.

100% STUDY ONLINE
FLEXIBLE PAYMENT OPTIONS
STUDENT ASSISTANCE PROGRAM
WORK PLACEMENT ASSISTANCE
Dedicated support
DEDICATED TRAINER AND STUDENT SUPPORT
Nationally Recognised Training
NATIONALLY RECOGNISED TRAINING

Overview

A Community Service course can go a long way. Here’s what is possible:

Learning Method

Online

Duration

15 months (with the ability to complete sooner)

Work Placement

100 hours’ minimum

Training delivered by

Kirana Colleges Registered Training Organisation; Maxis Solutions Pty Ltd RTO ID 91428

Course Description

Course Requirement

There are in total 16 units to complete following either our generalist or mental health streams.

Students must undertake a minimum of 100 – 120 logged working hours within an Approved Service which will allow you to complete a range of applicable work tasks.

Visit our FAQ page to learn more about how we can help you with work placement.

Entry Requirements

There are no education entry requirements for the CHC52015 Diploma of Community Services. Students must be above the age of 17 to enrol and 18 years of age to complete work placement to complete this qualification. Students under the age of 18 will require a parent or guardians’ permission to enrol.

Students will be required to provide a current National Police Certificate prior to commencing work.

Student Selection Process

Kirana’s student selection process is designed to ensure that you are enrolled in the qualification that best meets your needs.

Kirana’s selection criteria will take into account various factors when deciding upon which students will be offered places in the program including;

  • The students’ needs and desired outcomes
  • The ability and commitment of the students to complete the course;
  • Eligibility requirements listed in the applicable National Training Package;
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

The community services sector is one of the largest within the industry, and the demand for jobs is extremely high. This sector in Australia is full of rewarding job opportunities, where employees work to better the lives of the community around them. Though stressful, a career in community services is the best way to make a positive impact on the world, helping people to live happier and healthier lives.

Career Insights

A Community Services course can go a long way. Here’s what is possible:

Case Worker or Manager
Client Service Assessor
Community Services Worker
Family Support Worker
Mental Health Support Worker
Program Coordinator or Manager
Welfare Services Manager

Future Growth

UP TO

25.2%

projected growth in the Community Services sector by 2026.

Source: Labour Market Insights

Average Weekly Pay

UP TO

$1,492

for Health and Welfare Services Manager

Source: Labour Market Insights

Satisfied with Training

UP TO

86.4%

of graduates were satisfied with the training

Source: My Skills

Course Structure

A total of 16 units are required to complete this qualification; eight (8) core and eight (8) elective units.

Student's can pick electives from one (1) of the following two (2) streams based on your learning requirements:
1. Generalist stream
2. Mental health stream 

Core Units

The following eight (8) core units must be completed.

UNIT CODE UNIT DESCRIPTION
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCCCS007 Develop and implement service programs
CHCPRP003 Reflect on and improve own professional practice
CHCCOM003 Develop workplace communication strategies
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
HLTWHS004 Manage work health and safety
CHCMGT005 Facilitate workplace debriefing and support processes

Generalist Stream Units

Alternatively, the following eight (8) generalist units can be completed.

UNIT CODE UNIT DESCRIPTION
CHCADV001 Facilitate the interests and rights of clients
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS008 Promote and facilitate self advocacy
CHCCCS009 Facilitate responsible behaviour
CHCMHS011 Assess and promote social, emotional and physical wellbeing
CHCCCS004 Assess co-existing needs
CHCCCS019 Recognise and respond to crisis situations
CHCPRP001 Develop and maintain networks and collaborative partnerships

Mental Health Stream Units

The following eight (8) mental health units can be completed.

UNIT CODE UNIT DESCRIPTION
CHCADV001 Facilitate the interests and rights of clients
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS008 Promote and facilitate self advocacy
CHCCCS017 Provide loss and grief support
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issue
CHCMHS011 Assess and promote social, emotional and physical wellbeing
CHCMHS002 Establish self-directed recovery relationships
CHCMHS004 Work collaboratively with the care network and other services

Payment Information

Spend more time focusing on your future than paying your fees! We have made paying for your online course as simple as possible. You can choose to pay upfront and save, or take advantage of our interest free payment plans.

Pay upfront and save

Up to 30% Credit discount is available for upfront course fees payment.

0% Interest free payment plans

Take advantage of our Interest FREE payment plans! You can choose to pay for your online course on a weekly, fortnightly or monthly instalments, whichever is more convenient to you.

Speak to one of our team members for information on your online course fees, flexible payment plans and available payment methods.

Click here for more information

Our student Reviews

We always take care of our students and they are very happy. We have collected a few stories for you.

Stephanie Vivian
Chelsea East
Matthew Musgrove
Sabina Green
Rolene
jo

I recently completed my Diploma of Community Services with Kirana. I was incredibly impressed with the level of support I received from my teacher Wendy, who was a great help to me through every step of my study journey. As somebody who has worked in the industry for a few years, gaining this qualification allows me to take my career to the next level. I would recommend Kirana colleges to anybody to further their education.

Stephanie Vivian – Diploma of Community Services

Sheralyn was able to give me sound, useful advice when I was struggling balancing family/work and study. I really appreciate the fact that Sheralyn went above and beyond her duties in supporting and educating me through my Diploma, sometimes working early or late to have a conversation about a concept I was struggling with.

Chelsea East – Diploma of Early Childhood Education and Care

From the get-go Kirana was wonderful. From all the online colleges I emailed, Kirana replied first. They were super easy to deal with and set up payments without trouble. The course was amazing. I learnt so much studying online, and the help I got from my trainers was prompt, easy to understand and friendly. The website is set out in a way that anything is easy to find and working through the course content was so simple. Thank you Kirana Colleges for all your help, and for setting me up in a career for life!

Matthew Musgrove – Certificate III in Individual Support (Ageing)

From the initial phone call with Kirana Colleges I knew that they would be the right choice and I was not disappointed. I appreciated the flexibility of a self-paced course that was provided for me, the learning materials were clear and to the point. Office staff, student support and my teacher were always available to answer any queries and help me out when I needed it. Thank you for making my experience so smooth!

Sabina Green – Certificate III in Individual Support

Studying online was totally new to me and quite a daunting prospect, but Kirana made it so easy. From initial contact, right through to the end, each person I dealt with in the organisation was extremely friendly, professional, and respectful.

I never felt like I was doing my course on my own. I always knew that I had support, with feedback to questions almost immediately every time.

I highly recommend Kirana Colleges to anyone looking into a qualification.

Rolene Van Der Westhuizen – Certificate III in Early Childhood Education and Care

I highly recommend Kirana for anyone wanting user friendly online learning and excellent course material. The communication and support from my trainer went beyond my expectations, I certainly didn’t feel as though I was studying alone.

Achieving my Diploma was an enjoyable and rewarding experience thanks to Kirana.

Jo O’Donnell – Diploma of Community Services
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