If you’ve been thinking about getting into disability support, you’ve probably noticed two ways people usually work: they either join a big registered company, or they jump on an app (like Mable or Hireup) and work as an independent “unregistered” provider.
These digital platforms, like Mable and Hireup, act as online marketplaces. They connect NDIS participants directly with support workers. While Hireup employs its workers, Mable allows workers to operate as independent contractors with their own ABN. Currently, many workers on these platforms are “unregistered,” meaning they haven’t had to meet the same strict NDIS Commission oversight as larger agencies.
Well, the rules for that second option are about to change.
In a major update confirmed throughout February 2026, the government announced that mandatory NDIS registration is officially coming for two big groups: Supported Independent Living (SIL) and Platform Providers (those apps we mentioned).
If you’re currently studying the CHC33021 Certificate III in Individual Support (Disability) or (Ageing & Disability), here is why this is actually a massive win for you.
For a long time, thousands of workers have operated without being registered with the NDIS Quality and Safeguards Commission. While this offered flexibility, the government’s recent review found it made it harder to keep track of safety and quality.
From 1 July 2026, “shaping up or shipping out” is the new theme. Any provider delivering SIL or working through a digital platform must be registered. Supported Independent Living (SIL) refers to help or supervision with daily tasks to help participants live as independently as possible. Major businesses that provide these SIL services include organisations like Aruma, Lifestyle Solutions, and Maple Community Services.
If you’re worried that more rules mean fewer jobs, don’t be. It’s actually the opposite. Here is why:
If you’re a school leaver or a mature-age career changer, the best thing you can do is stay the course with your studies.
The NDIS Commission is releasing more transition guides throughout March 2026, but the message is clear: the future of disability support belongs to qualified, registered professionals.
If you’re already working through an app, now is the time to ask them: “What is your plan for the July 2026 registration deadline?” Being ahead of the curve is the best way to stand out – and understanding what employers are looking for can help you get hired once the new rules take effect.
The disability sector is growing fast, and with these new quality rules, there has never been a better time to get your foot in the door.
Not sure which course is the right fit for your goals, or want to understand how these NDIS changes impact your study plan? Explore our courses or contact a Kirana Colleges Course and Career Advisor for personalised advice on your disability support journey.
Under the new guidelines announced by the government, mandatory registration is being introduced in phases. If you operate as an independent contractor using an Australian Business Number (ABN) through digital platform providers or provide Supported Independent Living (SIL) services, you will be required to be registered. This ensures all providers meet the consistent safety and quality benchmarks set by the NDIS Quality and Safeguards Commission.
If you currently find clients through digital marketplace platforms like Mable or Hireup, the era of operating completely unregistered is transitioning. Platform providers and the independent workers using them must align with the new regulatory framework. If you are already working through an app, you should contact your platform administrator directly to confirm their specific transition timeline ahead of the compliance deadlines.
As the NDIS Commission tightens oversight, holding an accredited qualification becomes your strongest professional asset. Organisations and participants will actively look for workers who have completed structured training, such as the CHC33021 Certificate III in Individual Support (Disability) or the CHC33021 Certificate III in Individual Support (Ageing & Disability). Formal training proves you already understand compliance, duty of care, and the strict safety standards enforced across the sector.
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