Business Management Courses
Looking for Business Management Courses?
Do you want the skills to create a successful and life-changing career in business? With projected growth around 11 percent over the next five years, now is a great time to work in the industry.
Kirana offers a wide range of business management courses to build on your existing skills or to attain qualifications, from certificate to diploma level, for those wishing to work in administration, human resources, customer contact, or management.
Individuals working in business related roles will find themselves responsible for the behind the scenes work that ensures small to large businesses run smoothly and successfully.
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This qualification provides the skills and knowledge required for the roles of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
This qualification is appropriate for individuals in a variety of junior administrative positions who perform a range of mainly routine tasks and are motivated to upgrade their skills to a higher level or gain formal recognition of their existing skills.
Are you a people person? Take advantage of the skills you already have and consider a career in Customer Engagement. This Certificate is perfect for people who love to work face-to-face with customers every day. You will learn to work with multiple communication channels, capture data and provide customer service. Once employed, you’ll enjoy working in your career as a Customer Service Representative under supervision and with some authority to delegate.
Are you starting in the world of business? This qualification is the perfect starting point for people wanting to work in an entry level business role. You’ll gain skills and knowledge required for a variety of roles across different industry sectors. You’ll learn to apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge.
Do you want a job in the business industry? This qualification will start you on the right foot by providing the skills and knowledge required for a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.
Customer engagement is so important in the business industry – businesses that prioritise their customers consistently see growth in their industry. The truth is the buyers pay more for a better customer experience, and they leave when they experience poor customer service. Study a Certificate III in Customer Engagement and bring value to your future employer and business. This course will provide you with the skills and knowledge required to work in a range of complex customer service roles.
Your career will advance in leaps and bounds when you take up further studies. Are you interested in the business industry? Complete a Certificate IV in Business for your chance to provide leadership and guidance to others with some limited responsibility for the output of others. You will use your skills and knowledge to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. With this Certificate under your belt, you can pursue a career in the Business industry as an analyst, office administrator or personal assistant.
A Certificate IV in Business Administration will give you the skills and knowledge needed to help run a business. It is the ideal qualification to get your foot in the door of the corporate world. You will learn to use well developed administrative skills and a broad knowledge base in a wide variety of administrative contexts, as well as provide leadership and guidance to others. For the chance to pursue a career where you will really challenge yourself, consider the Certificate IV in Business Administration.
Nothing predicts organic growth like customer engagement, you can become an expert in the field with the Certificate IV in Customer Engagement. This qualification brings a particular focus to the evaluation of information from multiple sources, and the application of effective solutions to customer service queries. In your career, your duties may include may include responding to complex customer requests handling complaints, coaching staff and completing related administrative tasks.
Work health and safety is one of the fastest growing sectors in Australia and is vital in many industries and workplaces across Australia. Help keep Australians safe with a Certificate IV in Work Health and Safety. This course will give you the practical knowledge and skills to enable the provision of WHS advice and to assist with improving safety in the workplace.
The Diploma of Business will provide you with the skills and knowledge to develop project management skills, learn about human resources and the specifics of conducting business. It will give you the correct guidance and support to get ahead in a variety of fields, including administration and human resources. No matter what you end up doing, a Diploma of Business will benefit you through the course of your career.
Step into a management role with the Diploma of Leadership and Management, and gain practical skills to lead more effectively. This course addresses the multiple challenges faced by managers, will give you an understanding of the leadership process and build your management skills. You will learn how to provide solutions and strategies to work under various business conditions. Pursue a career as a Business Manager, Human Resources Manager or Sales Team Manager.
- Up to
Job Openings Expected for Office Managers to 2019
Business & ManagementCareer Outcomes
A business course can go a long way. Here’s what is possible:
- Administration Officer (Local Government)
- Administrative Assistant
- Clerical Officer
- Data Entry Operator
- Information Desk Clerk
- International Education Office Receptionist
- Legal Receptionist
- Office Assistant
- Trainee Racing Administrator
What Kirana Offers
- Access to industry leading VET Teachers who care about how you progress in the course
- Flexible learning options
- University pathways into Charles Sturt University for the Diploma of Management into the Bachelor of Business (HRM), Bachelor of Business (Management), or Bachelor of Business (Marketing).